Print-ready resume is attached at the bottom of the page.

Jebidiah Rach


Bachelor of Arts December 2012

Northwestern College, Orange City, IA Overall GPA 3.70/4.0

Major: Computer Information Systems

Minor: Political Science

  • Peale Scholar

  • Collegiate Scholar two semesters

Associate of Science May 2010

Alexandria Technical College, Alexandria, MN Overall GPA 3.85/4.0

Major: Computer Information Systems

  • National Champion (BPA): Computer Network Technology

  • National Finalist (BPA): Computer Security, PC Servicing & Troubleshooting


Technical Specialist February 2013 – Present

Arvig, Sauk Centre, MN

  • Support residential and small business internet and IPTV (Mediaroom) customers on DSL, cable, fiber, fixed wireless, satellite, and dial-up platforms

  • Assist field technicians with internet provisioning as they are in the field.

  • Check trouble tickets from tier 1 technicians for integrity and either dispatch to field technicians or correct in-office as required.

  • Service customer computers with various hardware and software issues, both dropped off at our retail location and on-site at the customer’s premises.

Computing Services Technician August 2010 – December 2012

Northwestern College, Orange City, IA

  • Diagnosed and repaired student, staff, and faculty computers

  • Set up new faculty, staff, and lab computers

  • Answered calls and solved issues or directed as necessary.

Computer Assistant June – August 2010

Belgrade-Brooten-Elrosa ISD, Brooten, MN

  • Imaged and prepared newly purchased computers (Windows 7)

  • Reimaged existing computers (Windows XP)

Leadership Experience

Technology Coordinator August 2011 - Present

HOBY Minnesota, Minneapolis, MN

  • Identify and solve technology issues, including web site, registration, and electronic payment needs

Student Activities Coordinator August 2011 – May 2012

Northwestern College, Orange City, IA

  • Planned, organized, and facilitated campus social events for over 1100 students

  • Participated in bi-weekly leadership professional development

  • StrengthsQuest strengths: Input, Learner, Intellection, Connectedness, Ideation

Jeb Rach,
Aug 24, 2014, 7:02 PM